Are you a manufacturer, and will you provide OEM service?
A: Yes, we are a manufacturer, and we provide OEM service,We are always looking for sincere and mutual win cooperation with customers all over the world. We can be your best supplier with wide range of products. On the other hand, we are capable in providing ODM service as well.1
Where is your factory located and how can I pay a visit to your factory?
A: We are a group company, our factories are located in the cities in mainland China, however for drilling tools, the location is in Wuxi city, if you would like to visit our factory, you can both fly to Shanghai or Wuxi airport, we will come to the airport to pick you up.2
Can you provide reservation services for me, if come to your city for visiting your factory?
A: Yes, of course, it is our great honor. We can help you to book hotels, tickets when you are in China.3
Can you provide free sample before order?
A: It really depends on, we can provide the free samples sometime at a reasonable qty, and the buyer should bear the freight cost.4
Can you provide training for how to use the products?
A: Yes. We can provide free and professional training in China, or send our engineer to your place to do the training.5
What is the minimum order for your products?
A: it is various depends on different products. For the common products in stock, min order is 1 Pc, welcome to visit our factory to talk face to face.6
Is your price competitive to another supplier?
A: We are only committing to high quality products to help our customer earn more, however we will do our best to give you best price with superior quality products and services.7
How about the payment?
A: We accept payment by T/T, L/C, Paypal.8
How about after-sales service?
A: We have the guarantee of the products we supplied, We would like to send you the products by free if the problems caused by quality himself. If the problem is by man-made, we also will send the products or spare parts, however it is charged. Anyway, if there is any problem, please do not hesitate to contact us immediately.9